Privacy notice

Who we are

This website is operated by Bold Escapes Limited, a company registered in England and Wales (company number 16554063). Registered office: The Firs, Mill Lane, Stratford Upon Avon, CV37 8DR. If you have a question about your information, contact Debbie from Bold Escapes using the enquiry form or at info@boldescapes.co.uk.

What we collect

Enquiry form. When you send an enquiry we collect your name, email address, optional telephone number, the property you are asking about, your preferred dates, the number of guests and your message. We use this only to reply to your enquiry.

Bookings. Bookings and payments are made on Airbnb, not on this website. Airbnb’s own privacy policy applies to information you give Airbnb.

AI guest assistant. If an AI telephone assistant is offered and you choose to call it, the call is handled by our assistant provider, Retell AI, and may be recorded and transcribed so that we can answer your question. You will be told at the start of the call that you are speaking to an AI assistant. You can always use the enquiry form instead.

Where your information is held

Enquiries are processed and stored by our website host, Netlify, Inc., which may store data outside the United Kingdom under appropriate safeguards. We delete enquiries 12 months after our last contact with you.

Cookies and tracking

This website does not use analytics, advertising or tracking cookies. It does not set cookies for visitors. The content editing area used by the site owner sets the cookies needed for signing in.

Your rights

Under UK data protection law you can ask to see, correct or delete the information we hold about you, and you can complain to the Information Commissioner’s Office (ico.org.uk). Contact us first and we will do our best to help.